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Your online source for Smart Nutrition Supplements
Serving a growing Nootropic community
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Muscle Powders

 

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Nootropic-Drink
Nootropic-Drink

 
We ship world wide, our success rate is 99,99 % - Our goods are tracked and signed for.

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To serve better our world wide based clients, we have typical hours for correspondence from 9 am till 9pm Monday till Friday "(UTC+01:00) Brussels, Copenhagen, Madrid, Paris Time Zone". Clients ordering outside of those hours may not get immediate answer. However, we try to cover weekends and other times too.  As of now we offer German speaking support too. Additionally, to provide faster service for our customers, in case of shortage we reserve the right to replace Nootropic Hub products with products from our sister websites Muscle Powders & Nootropics EU.

Our Shipping Policy
Our policy is to dispatch all 'in stock' orders within 1-3 working days. Generally, orders placed before 2 pm are dispatched the following morning. Our postage cost covers both delivery charge and packaging. For all orders, we offer 10% refund when you spend over £50. Occasionally, we are out of stock of an item ordered. If we are not going to be able to dispatch the item within 3 days we will contact you to advise on the situation. Should you wish to change the order you can do so at that time. We will also offer you the option to receive a full refund instead.

Dear customers, We are now happy to announce that we have worked out a great deal with UPS. All of our orders will now be shipped out via recorded service of UPS. This service provides us with guaranteed delivery to European Union countries and to most other countries within two to five days. We hope that customers in the USA, the UK and the European Union will benefit from this as arrangement as UPS provides a very reliable and timely service. In addition, in order to reduce the cost of postage for our customers we are now happy to announce an automatic discount on all orders over £100 of 13%.

At the same time to keep your postage costs down we reserve the right to use any local next best recorded postage option. Some countries – including Japan, Australia, Switzerland and Norway are still very costly to be shipped to via UPS.

We are working on delivering you better deals every day and we sincerely hope that soon we can include all countries not currently included in the UPS deal.

Smaller packages to UK will be receiving free upgrade to UPS Express. EU upgrade coming soon ! UPS returns packages after 3th delivery attempt, Please provide mobile or phone numbers for UPS couriers, the postage for returned packages will be charged again.

We offer several delivery services to suit all customer needs.

World Wide via UPS (2–5) working days to most destinations 0 – 1.75kg = 13.5 GBP

For orders over 2.75kg please contact us for individual quote.

World Wide via UPS (2–5) working days to most destinations 1.75kg – 2.75kg = 18.5 GBP

For orders over 2.75kg please contact us for individual quote.

Japan & Hong Kong customers please choose the 18.5GBP rate as standard

US customers receiving goods via correos.es should track the goods via USPS.com using the same tracking code once the goods enter the US teritory.
Goods via correos.es recorded option have ETA of 2-5 working days to most destinations.

99,99% of our parcels are posted within 1 day and are arriving on time within the estimated 2to5 working days.

Our first customer comment on the UPS service:

On 28/12/2011 15:05, Gordon Dougan wrote:

Hello

Just to inform you that my parcel arrived this morning.  You sent on the 22nd?  So excluding Christmas holidays it has taken 2 working days to arrive here, which is very fast considering my location.  In my opinion, if you had continued to use Royal Mail I highly doubt my parcel would have arrived so quickly.  I would happily pay a bit extra for a more efficient service with UPS.

Thank you for the service and all the best for 2012!

Regards
Gordon

Thank you Gordon for allowing us to share your comment on UPS service with others !

 

Combined Postage
Customers who wish to purchase additional products from our sister web site MusclePowders.co.uk should pay the full postage on the Nootropic Hub order and choose the postage option “ Paid on Nootropic Hub” when paying for the goods at MusclePowders.co.uk . This option is only given up to an combined weight of 1.75kg and only if ordering the goods at the same time. Misuse of this option will result in cancelation of your order.

We are sorry, Combined Postage option is not available no more , customers who still wish to use this option should pay the postage and drop us an reminder email for immediate refund ! ---- > Your Nootropic Hub

Returns and Refunds

At Nootropic Hub, it is our policy to give 100% satisfaction. We do know, however, that there may be occasions when you wish to return items. If, for any reason you are unhappy with an item you have received, you may return it within 28 days, unopened and in its original condition to our address. Upon receipt, we will be happy to give you a full refund for the item. Alternatively, you may wish to exchange it for another. Please note that post and packing costs are non-refundable. To return an item, please dispatch it in its original wrapping and accompanied by a note outlining your name, address and reason for return to:

 

Admaceutics
483 Green Lanes
London
N13 4BS
United Kingdom

Mail Boxes, ETC.,
Box 204
Av.Doctor Meca, 5c
30860 Puerto de Mazarron, Murcia
Spain

 


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